Shipping policy
Welcome to the Bluepoint Tags & Labels delivery information centre where you can find out more about dispatch & delivery times. Currently we do not offer international delivery, but please contact us if you wish to enquire about delivery of an order outside of the UK.
Order Dispatch Time
We aim to send orders placed Monday to Friday before 1.00pm the same day, orders placed after 1.00pm will be dispatched the next working day (Please note: Saturdays, Sundays and Public Holidays are not considered working days).
Upon receipt of your order confirmation, please check all delivery details are correct and notify us immediately of any errors as we cannot be held responsible for non-delivery in these circumstances.
Once your order has been processed, our normal delivery times apply as per below. UK Standard, UK Express and all international deliveries are not completed on Saturdays, Sundays or Public Holidays.
We aim to deliver within the times shown on this page, however, delivery dates are not guaranteed as they are handled by third party couriers.
Please note: We cannot deliver to PO Boxes.
Delivery Method, Transit Times and Costs
UK Standard Delivery including Channel Islands
| 2-3 Working Days |
£6.90 on orders up to £74.99 |
| 2-4 Working Days |
Free on orders £75 and over |
Standard delivery is available to all UK addresses, including Scottish Highlands, Northern Ireland and non-mainland UK. All UK standard delivery orders are sent using DPD. For orders of £75 or over, your order will be shipped for free.
We aim to dispatch any items within 24 hours of the receipt of your order, and you should receive your order within 2 to 4 working days. We are able to monitor the tracking of your parcel. If there any concerns about your order after 4 working days, please let us know and we will be able to check the progress of your parcel and advise.
If your parcel has not reached you within 10 working days after dispatch, please contact us.
If a parcel is returned to us due to an incomplete address or non-collection, the original cost & return cost of the parcel will be deducted from your refund.
UK Express Delivery
|
Next Working Day |
£12.90 Please note it will take 2 Working Days for Northern Ireland, Scottish Highlands and non-mainland UK delivery |
Express delivery is available for next working day to all UK mainland addresses for all orders placed before 1.00pm. Please note it will take 2 working days for Northern Ireland, Scottish Highlands and non-mainland UK. Please note; Saturdays, Sunday and Public Holidays are not working days - orders will not be despatched and deliveries will not be completed on these days.
All UK express delivery orders are sent via DPD. All orders placed before 1.00pm will be dispatched for next day delivery. We are able to monitor the tracking of your parcel. If there any concerns about your order after 2 working days, please let us know and we will be able to check the progress of your parcel and advise.
Please note our Express Delivery times are 97% guaranteed. We will not be liable for parcels delivered outside of the expected delivery window.
Collect in Person
|
From our Head Office in Totnes, Devon, UK |
Free on All Orders Collection is from Monday to Thursday 8.30am-5pm and Friday 8.30am-3.00pm Orders will be ready for collection from 12 noon the next working day |
Collection available is from our head office address:
Bluepoint Tags & Labels
Bluepoint Business Park
Unit 1, Wills Road
Totnes
Devon TQ9 5XN
We will hold collection orders for 5 working days. Any orders not collected in this time will be automatically cancelled and refunded in full.
Our standard returns and exchanges policy applies to all collection orders, unfortunately collection orders cannot be returned in person to our head office.
